The best way to prepare for this certification is to take the Cisco-approved training.
This exam tests a candidate's knowledge of implementing a Cisco Unified Collaboration solution in a single-site environment. Candidates will need to show they can configure Cisco Unified Communications Manager, implement gateways and Cisco Unified Border Element, and build dial plans to place on-net and off-net voice and video calls.
This exam tests a candidate's knowledge of Cisco Unified Collaboration solutions in a multi-site environment. They will need to be able to describe the role of Cisco Video Communication Server (VCS) Control and the Cisco Expressway Series and how they interact with Cisco Unified Communications Manager.
This exam assesses a candidate's knowledge and skills to be able to troubleshoot a Cisco Unified Collaboration solution. The exam also covers troubleshooting methodology, triage, resources, and tools.
This exam tests candidates on the integration options of Cisco Unified IM and Presence, Cisco Unity Express, Cisco Unity Connection, Cisco Prime Collaboration, and Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution.