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Open Span

US Soft Technologies > Open Span

OpenSpan, now part of Pega Systems, is a powerful robotic process automation (RPA) and desktop automation platform designed to streamline business processes by automating repetitive tasks across desktop, web, and mainframe applications. It enables organizations to improve operational efficiency and accuracy by integrating front-office and back-office systems through its intelligent automation capabilities. OpenSpan offers tools for screen scraping, data extraction, and process orchestration with a visual development environment, allowing both technical and business users to build and deploy automation workflows. Its strong focus on customer engagement and seamless integration with CRM systems makes it popular in industries like finance, healthcare, and telecommunications.

OpenSpan, now part of Pega Systems, is a powerful robotic process automation (RPA) and desktop automation platform designed to streamline business processes by automating repetitive tasks across desktop, web, and mainframe applications. It enables organizations to improve operational efficiency and accuracy by integrating front-office and back-office systems through its intelligent automation capabilities. OpenSpan offers tools for screen scraping, data extraction, and process orchestration with a visual development environment, allowing both technical and business users to build and deploy automation workflows. Its strong focus on customer engagement and seamless integration with CRM systems makes it popular in industries like finance, healthcare, and telecommunications.

OpenSpan Topics

        1. Introduction to OpenSpan

          • Overview of OpenSpan and its acquisition by Pega

          • Key features and benefits

        2. OpenSpan Architecture

          • Components: Studio, Runtime, Manager

          • System requirements and deployment models

        3. Installation and Setup

          • Installation process and environment configuration

          • Licensing and activation

        4. OpenSpan Studio

          • Visual development environment

          • Designing automation workflows

        5. Desktop Automation and Screen Scraping

          • Techniques for automating desktop applications

          • Data extraction methods from various interfaces

        6. Web Automation

          • Automating interactions with web browsers

          • Handling dynamic web elements

        7. Process Orchestration and Integration

          • Connecting front-office and back-office systems

          • Integration with CRM and ERP platforms

        8. Event Handling and Triggers

          • Setting up event-driven automation

          • Monitoring system and user activities

        9. Exception Handling and Debugging

          • Managing errors and recovery in workflows

          • Debugging tools and best practices

        10. Security and Compliance

          • Role-based access control

          • Data privacy and audit trails

        11. Deployment and Management

          • Managing automation runtime environments

          • Scheduling and monitoring automated processes

        12. Use Cases and Industry Applications

          • Banking, healthcare, telecom automation scenarios

          • Customer engagement enhancements

What is OpenSpan used for?


OpenSpan is used for robotic process automation (RPA) and desktop automation to automate repetitive tasks across desktop, web, and legacy systems, improving efficiency and accuracy.

Kerala
Thiruvalla, Pandalam, Adoor, Pathanamthitta, Kayamkulam, Kottayam, Marthandam, Neyyattinkkara, Nedumangad, Thiruvananthapuram City, Kilimanoor, Karikode, Kollam City, Karunagapally, Punalur, Anchal, Kuttikkanam, Elappara, Kalamassery, Kaloor, Angamali, Thrissur, Palakkad, Manjeri, Valanchery, Perinthalmanna, Calicut (Kozhikode), Perumbavoor, Vyttilla, Alappuzha, Harippad.

Tamil Nadu
Velachery, Anna Nagar, Thiruvattiyoor, Neyveli, Aranthangi, Pudukottai, Nagapattinam, Karaikal, Ariyalur, Mulumichampatti, Saravanampatti, Gandhipuram, Kumbakonam, Mayiladuthurai, Vaniyambadi, Vellore, Tirupattur (Vellore), Kancheepuram, Thiruvannamalai, Hosur, Hosur East.

Karnataka
Bangalore Electronic City, Mysore Kuvempunagar, Mysore City.

Andhra Pradesh
Panruti, Dilsukhnagar, Chittoor, West Godavari.

Maharashtra
Panvel, Dombivli, Dombivli East, Thane, Kalyan, Akurdi, Chinchwad, Nigdi, Karvenagar, Revet, Kothrud.

West Bengal
Kolkata, Durgapur.

Rajasthan
Sikar, Kota, Jhalawar.

Jharkhand
Ranchi.

Uttar Pradesh
Allahabad, Lucknow, Rambagh.